How Do I Place an Order?
Shopping at KittyMart is easy! Once you’ve added all your cat’s favorite items to your cart, simply click the "Checkout" button. We’ll guide you through the process step by step to ensure a smooth and hassle-free experience.
What Payment Methods Do You Accept?
We accept all major credit cards, debit cards, PayPal, and bank transfers (via PayPal).
Is My Personal Information Secure?
Absolutely! We use Secure Sockets Layer (SSL) encryption to protect all your personal details during checkout. For more details, check out our Privacy Policy to see how we keep your information safe.
How Does Shipping Work?
We partner with trusted suppliers in the UK to bring you high-quality products at the best prices.
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All orders come with a tracking number so you can follow your package’s journey.
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Shipping typically takes 5-7 days for delivery.
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If your order doesn’t arrive right away, don’t worry—it’s on its way!
We also offer a 100% satisfaction guarantee because your happiness (and your cat’s) is our top priority!
What If I Need to Return Something?
No problem! If you need to return an item, just reach out to us, and we’ll assist you in processing the return smoothly.
Can I Cancel My Order?
Yes! You can cancel your order within 24 hours of placing it. Simply email us with your cancellation request and the reason for canceling. Refunds are processed within 24-48 hours and will reflect in your bank account shortly after.
